30 Day Return Policy
Free Delivery All Orders £250 & Over
Need help? 0343 289 42 53

Your Technical Questions Answered

We have answered some questions which are asked on a regular basis just to save you time when you encounter problems with your CCTV equipment.

Apollo HD DVR

I can not get my IR remote control to work with my Apollo HD recorder. Can you help?

Please press "ADD" in the "Settings" sub menu and then enter "008" when prompted.

What is the default login for my Apollo HD DVR?

Username: admin Password: admin

Click here to download the Apollo HD User Manual PDF

When I switch to HDMI mode and connect a HDMI monitor to my Apollo HD DVR no image is displayed on my monitor. All it shows is the screen resolution. Can you advise if I am doing something wrong?

You must ensure your monitors resolution is set to 720p. If your monitor does not support this resolution the HDMI output will not be visible on your monitor.